General Terms and Conditions of Sale - GrainFuel Nexus

Preamble

First and foremost, know one thing. Our objective with these general conditions is: that you be clearly warned of the conditions of sale, to be in compliance with the law and above all that you be satisfied with your purchase.

This being said, Designation Jade A. Kheir, residing at URB.Aguas Nuevas - Calle Rocinante RESD. Retama 3-82 - 03183 Alicante , Spain , Owner of GrainFuel Nexus registered trade mark - registered in the directory of companies and establishments of [Name of the company] under the number [Registration number], acting in their capacity as Individual Entrepreneur. [Name of the company] sets up and provides training online and throughout the national territory, alone or in partnership.

The training service can be reached by email: jade@grainfuelnexus.com or jade.kheir@grainfuel-nexus.com or academy@grainfuel-nexus.com In the paragraphs that follow, it is agreed to designate by: [Name and surname]: the training organization Client: any natural or legal person who registers for or orders training from the company [Name of the company] Trainee: the natural person who participates in training. GTC: the general terms and conditions of sale, detailed below OPCO: approved skills operators responsible for collecting and managing the training effort of companies.

ARTICLE 1: OBJECT These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of services offered by the Seller.

ARTICLE 2: GENERAL PROVISIONS SCOPE OF APPLICATION OF THE GENERAL CONDITIONS OF SALE OF E-LEARNING TRAINING These general conditions of sale apply automatically to all orders for distance training placed via all possible distribution channels: sale on the website, on a social network, by email or by telephone.

These orders are concluded between [Name of the company] and the Clients (natural or legal persons subscribing to e-learning training). [Name of the company] reserves the right to modify the said conditions at any time. The fact of placing an order implies the full and entire adherence of the Client to these general conditions of which the Client declares to have taken cognizance before placing an order, as well as compliance with the obligations arising from the Intellectual Property Code and the license to access the Site.

ARTICLE 3: TRAINING PROGRAM In accordance with Article L. 6353-1 of the Labor Code, the training program contains: The nature of the work requested from the trainee and the estimated time to complete it The specific monitoring and evaluation procedures for distance training sequences The means of organization, pedagogical and technical support or assistance, made available to the trainee.

ARTICLE 4: PRICE The specified prices are inclusive of all taxes (TTC). Precisely determined at the time of purchase, they are expressed in Euros on the various communication channels of [Name and Surname] and on the training contract. They include for each training: the preparation of the educational content, the animation of the training module and the training materials given to the trainees, excluding any other costs.

ARTICLE 5: PURCHASE Any order placed on a site belonging to the company [Name of the company] implies full and unreserved acceptance of these general conditions of sale.

ARTICLE 6: BILLING AND PAYMENT Invoices issued by [Name of the company] are payable immediately. Payment is due before the training starts. The period of validity of the training offer as well as its price are specified on the various communication channels of [Name of the company].

Unless special conditions apply, the rights granted under these presents are solely to the natural person signatory of the order. Reimbursement can be requested in the following manner: by sending a simple email to request reimbursement within 14 days of the withdrawal period and having consumed less than 30% of the training. The request can be made throughout the legal period of renunciation. Under the "500,000 views or refunded" guarantee: you must have posted 1 video per day for 45 days, applied all the advice of the training and attended all the coaching sessions.

ARTICLE 7: ACCESS TO TRAINING Technical prerequisites: the client must ensure beforehand, and throughout the training, the permanent compatibility of their technical environment with the training delivered by e-learning. The training courses are to be followed independently. The Client ensures that they follow the training on a computer or tablet or smartphone, with something to take notes electronically or in writing. An internet connection is essential to follow the online training.

ARTICLE 8: INTERNSHIP CERTIFICATE The client is evaluated throughout the training by quizzes to be carried out at each end of the course. This evaluation is corrected by [Name of the company]. Subject of course to the effective completion of the training, a training certificate mentioning the title of the training, the dates and the effective duration of the training will be issued at the end of the training at the request of the trainee.

ARTICLE 9: RIGHT OF WITHDRAWAL AND CANCELLATION Modalities of cancellation by the trainee

Principle: The purchase of distance training via telephone and/or email exchanges and/or by internet constituting a distance purchase, the Client acting as a consumer benefits, under Article L.121-21 of the Consumer Code, from a right of withdrawal, without giving a reason, of 14 days from the signature of the training contract. Article L. 121-21 of the Consumer Code (Replaced, L. no. 2014-344, March 17, 2014, art. 9, I).

Any clause by which the consumer abandons their right of withdrawal is null and void. The period mentioned in the first paragraph of this article runs from the day: 1° Of the conclusion of the contract, for service provision contracts and those mentioned in Article L. 121-16-2;

2. Exception: However, in accordance with Article L.121-21-8, 13° of the Consumer Code, the right of withdrawal shall not apply if the consumer has expressly waived the exercise of their right of withdrawal by means of the form sent by email.

3. Exercise of the right of withdrawal: To exercise the right of withdrawal, the Client must notify their decision to withdraw from this contract by means of an unambiguous declaration, by email to: contact@[Name of the account].com.

For the withdrawal period to be respected, it is sufficient that the Client transmits their declaration relating to the exercise of the right of withdrawal to [Name of the company] before the expiration of the 14-day withdrawal period.

4. Effect of withdrawal: In the event of withdrawal on the part of the Client having subscribed to a training, [Name of the company] will reimburse them the payment received. [Name of the company] will proceed with the reimbursement using the same means of payment as that used by the Client for the initial transaction, unless it is expressly agreed to use a different means; in any event, this reimbursement will not occasion costs for the Client.

Cancellation by the Training Organization In the event that the training organization finds itself unable to execute even partially the training service, the sums paid will be returned to the trainee pro rata to the services performed.

The training organization exonerates itself from any liability in the event of force majeure, faults or errors committed by the trainee which could result in a temporary unavailability of the technical support dedicated to the training.

ARTICLE 10: PROTECTION OF PERSONAL DATA In accordance with the Data Protection Act of January 6, 1978 as modified, the Client has a right of access, modification and deletion of data concerning them as well as a right of opposition, for legitimate reasons, to the processing of their personal data.

ARTICLE 11: INTELLECTUAL PROPERTY

11.1. The trademarks, logos, documents, studies, domain names, images, videos, texts, know-how and more generally any other information subject to intellectual property rights in connection with the Services are and remain the exclusive property of [Name of the company]. No assignment of intellectual property rights is carried out through these GTC.

11.2. The Client recognizes and accepts in particular that the training materials and methodologies developed by [Name of the company] during its Services are the subject of intellectual property rights.

11.3. The Client cannot mention or use the trademarks, logos, documents, training materials, methodologies, studies, domain names, images, videos, texts, know-how and any other intellectual property right belonging to [Name of the company] except with the express, written and prior authorization of [Name of the company].

11.4. [Name of the company] reserves the right to oppose, stop and seek compensation for any use of its intellectual property rights that it would consider to be infringing, unfair, constituting acts of parasitism or contrary to its image or to rights that it would have granted.

11.5. The Client recognizes and accepts that the violation of the intellectual property rights of [Name of the company] and notably the marketing of its methodologies to third parties will give rise, automatically, to the payment of a penalty of €50,000, without prejudice to all other damages that [Name of the company] may claim in court in the event that the damage suffered is greater than this penalty.

ARTICLE 12: APPLICABLE LAW All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be submitted to French law.

French law alone governs our sales. In the event of disagreement, the competent courts will be those of the place of the headquarters of the training organization, namely those of Paris.

ARTICLE 13: MEDIATION In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L.612.2 of the Consumer Code, has the faculty to introduce a request for amicable resolution by way of mediation, within a period of less than one year from their written complaint to the professional.

This establishment has designated, by membership registered under the number [Number] the SAS Médiation Solution as the consumer mediation entity.

To seize the mediator, the consumer must formulate their request: – Either in writing to: Sas Médiation Solution 222 chemin de la bergerie 01800 Saint Jean de Niost Tel. 04 82 53 93 06 – Or by email to: contact@sasmediationsolution-conso.fr – Or by filling out the form online entitled "Seize the mediator" on the site https://www.sasmediationsolution-conso.fr Whatever the means of referral used, the request must imperatively contain: – The postal, telephone and electronic coordinates of the requester, – The name and the address and the registration number with Sas Médiation Solution, of the professional concerned, – A succinct expose of the facts.

The consumer will specify to the mediator what they expect from this mediation and why, – Copy of the prior complaint, – all documents allowing the instruction of the request (order form, invoice, proof of payment, etc.)

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